All FAQs

If you experience any issues, you can contact support by clicking on the "Contact Us" link on the portal. You can submit a query or request assistance through the provided contact form, and our support team will respond promptly.

Yes, certain processes, such as license registration and some CPD activities, may require a fee. The fee details will be displayed during the registration or enrollment process, and you can make payments securely through the portal.

After completing a CPD course, you will automatically be issued a digital certificate. You can download this certificate from the "My Certificates" section in your account.

If you forget your password, click on the "Forgot Password" link on the login page. You can reset your password using your registered email address or phone number by following the instructions provided.

Yes, you can update your personal information by logging into the portal, navigating to the "Profile" section, and making the necessary changes. However, certain information like your email address may require additional verification.

CPD points are awarded based on the completion of approved courses and activities. The number of points varies depending on the course's duration and content. You can view your accumulated CPD points in the "My CPD" section of your dashboard.

CPD involves ongoing learning activities that help you enhance your teaching skills. On the portal, you can find a variety of CPD programs, workshops, and courses. Simply log in, browse the CPD section, and enroll in activities that suit your professional needs.

Once you have submitted your application, you can track its status by logging into the portal and navigating to the "License Application Status" section on your dashboard.

You will need to upload a copy of your teaching qualification certificate, proof of identity (such as a national ID or passport), and recent passport-sized photographs. Additional documents may be required based on your specific situation.

To register for a teacher's license, click on the "Register" button on the homepage, select your registration type as "Teacher," and fill in your personal details. You will need to verify your email address before completing the registration process.